You can listen to what people say, sure. But you will be far more effective if you listen to what people do.

The goal of a marketing interaction isn't to close the sale, any more than the goal of a first date is to get married. No, the opportunity is to move forward, to earn attention and trust and curiosity and conversation.

Change almost never fails because it's too early. It almost always fails because it's too late.

Criticism comes to those who stand out.

'Good enough' stopped being good enough a long time ago. so why not be great?

The job is not your work; what you do with your heart and soul is the work.

If you have no wish, how can it possibly come true?