The danger of the Web is that you can go from idea to public announcement in under ten minutes.

Confusion sets in when you're not sure if your product or service is bought or sold, or worse, if you are a salesperson just waiting for people to buy.

The public square is more public than ever, but minds are rarely changed in 140 character bursts and by selfies.

You cannot buy your way to share of voice today; you cannot buy attention anymore.

If you treat your employees like mushrooms (keep them in the dark and regularly throw crap on them), it's entirely likely you will get precisely the work you deserve in return.

Before you promise to change the world, it makes sense to do the hard work of changing your neighborhood.

Art is the work of a human being – something a person does with generosity to touch someone else to make a change for the better.