If we can fall in love with serving people, creating value, solving problems, building valuable connections and doing work that matters, it makes it far more likely we're going to do important work

You can listen to what people say, sure. But you will be far more effective if you listen to what people do.

When you think about Uber and Airbnb and the other companies that are turning things upside down, Uber isn't big 'cause they ran a lot of ads. They're big because someone took out their iPhone and said to their friend, watch this, and pressed a button and a car pulled up.

Sure, compare. But compare the things that matter to the journey you're on. The rest is noise.

Laptop computers dramatically increased the time people spend doing work. (The internet dramatically decreased it, so we're even).

Everyone we interact with is changed forever. The only questions are: How will they be different (and how different will they be), and how will we be different (and how different will we be) as a result?

If you're in the idea business, it doesn't matter where you're from. It matters if we care about the change you're making.