If we can fall in love with serving people, creating value, solving problems, building valuable connections and doing work that matters, it makes it far more likely we're going to do important work

Fitting in is a short-term strategy, standing out pays off in the long run.

Leadership is scarce because few people are willing to go through the discomfort required to lead.

The librarian isn't a clerk who happens to work in a library. A librarian is a data hound, a guide, a sherpa and a teacher. The librarian is the interface between reams of data and the untrained but motivated user.

Great boss is challenging people in the right way. Leading, not managing. Supporting them by giving them both a platform they can count on and expectations they can stretch for.

Real content marketing isn’t repurposed advertising, it is making something worth talking about.

If you're not upsetting anyone, you're not changing the status quo.