A product for everyone rarely reaches much of anyone.

I don’t think the shortage of artists has much to do with the innate ability to create or initiate. I think it has to do with believing that it’s possible and acceptable for you to do it. We’ve had these doors open wide for only a decade or so, and most people have been brainwashed into believing that their job is to copyedit the world, not to design it.

The only way to consistently grow in B2B is to be better than very good.

I find that it's almost essential to fall in love with an idea to invest the time it takes to make it good and worth sharing. And then, the hard part: deleting that idea when it's just not what it could be. Too often, organizations are good at the first part, but struggle with the second. And so we defend expired business models, support the status quo and have a knee-jerk inclination to preserve what we've got.

Playing the game is a form of winning the game. In those competitions, we win by being resilient.

Where do you put the fear when you choose to innovate? The fear is there, but you have to find a place to put it.

You are not your resume, you are your work.