Without a specific reason for the consumer to behave, without a reward or benefit, the overwhelmed consumer will refuse.
Seth GodinThe opportunity is not in being momentarily popular with the anonymous masses. It's in being missed when you're gone, in doing work that matters to the tribe you choose.
Seth GodinIt always feels too soon to leap. But you have to. Because that's the moment between you and remarkable.
Seth GodinThe problem with taking offense is that it's really hard to figure out what to do with it after you're done using it. Better to just leave it on the table and walk away. Umbrage untaken quietly disappears.
Seth Godin