Your best customers are worth far more than your average customers.
I've never once met a successful blogger who questioned the personal value of what she did.
I'm not a psychopath-I'm wearing a tie!
Nobody says, 'Yeah, I'd like to set myself up for some serious criticism!' And yet, the only way to be remarkable is to do just that.
Figure out the people part and the technology gets a whole lot simpler.
We are too focused on avoiding criticism and not enough on making a difference.