It's almost impossible to have fun playing ping pong with someone who doesn't care, won't try or isn't any good.

Not changing your strategy merely because you're used to the one you have now is a lousy strategy.

Self sufficiency appears to be a worthy goal, but it's now impossible if you want to actually get anything done. All our productivity, leverage and insight comes from being part of a community, not apart from it. The goal, I think, is to figure out how to become more dependent, not less.

Surprise and delight and connection are remarkable.

In a race, sooner or later there's a moment that separates the winner from those who don't win. That instant is your chance, the moment you've been waiting for.

If you treat your employees like mushrooms (keep them in the dark and regularly throw crap on them), it's entirely likely you will get precisely the work you deserve in return.

Surprise and differentiation have far more impact than noise does.