Stress and anxiety at work have less to do with the work we do and more to do with weak management and leadership.

Bad leaders believe that they have to project control at all times.

Knowledge is understanding based on what has been studied and learned. Wisdom is understanding based on what has been felt and experienced.

We live in times of high stress. Messages that are simple, messages that are inspiring, messages that are life-affirming, are a welcome break from our real lives.

Pilots, to a large degree, are like salesmen. They have to be confident to be good at their jobs. They have to practice relentlessly and plan out all the scenarios of the things that could happen when they're out there. Nothing is more important than preparation. They are also mighty competitive, both as individuals and as squadrons.

We should never change our minds about where we are going, but always be curious about different ways to get there.

Systems and processes are essential to keep the crusade going, but they should not replace the crusade.