We must all try to empathize before we criticize. Ask someone what's wrong before telling them they are wrong.

The difference between those who do and those who don't is that those who don't believe it when they are told they can't.

Great leaders don't need to act tough. Their confidence and humility serve to underscore their toughness.

A good leader shares information, even if they don't know the whole story. Without any information, people create their own, which causes fear and paranoia.

If you want to achieve anything in this world, you have to get used to the idea that not everyone will like you.

Leadership is not communicating what we need. Leadership is communicating what we can contribute.

Stand for people. Not a product or service or metric or number. If we stand for real, living, breathing people, we will change the world.