The difference between those who do and those who don't is that those who don't believe it when they are told they can't.

Listening is not understanding the words of the question asked, listening is understanding why the question was asked in the first place.

Achievement happens when we pursue and attain what we want. Success comes when we are in clear pursuit of Why we want it.

Starbucks was founded around the experience and the environment of their stores. Starbucks was about a space with comfortable chairs, lots of power outlets, tables and desks at which we could work and the option to spend as much time in their stores as we wanted without any pressure to buy. The coffee was incidental.

Any great and inspiring leader or organization that ever existed set out to do something completely unrealistic.

Great leaders don't see themselves as great; they see themselves as human.

We live in times of high stress. Messages that are simple, messages that are inspiring, messages that are life-affirming, are a welcome break from our real lives.