The goal is not to do business with everybody who needs what you have. The goal is to do business with people who believe what you believe.

Disney became hated. It became one of the evil corporations. It used to be loved. They couldn't hold onto talent; they couldn't attract talent. Some of their products did badly. The Californialand project was a $5 billion waste of money. They couldn't make it work. The magic had gone, no pun intended.

Putting yourself first is not selfish. Quite the opposite. You must put your happiness and health first before you can be of help to anyone else.

Good marketing speaks to human beings - the way human beings understand and take in information.

Customers will never love a company until its employees love it first.

A parent does not do everything for their kid. A parent that does everything for their kid produces a kid with no self-confidence. If our parents fixed everything for us and did not allow us to do anything on our own, or intervened every single time, we would all grow up to be completely dependent. The reason we grow up to be healthy adults is because our parents played this game of giving us responsibility, disciplining us when necessary, letting us try, letting us fail.

We don’t do business with companies. We do business with people.