The goal is not to do business with everybody who needs what you have. The goal is to do business with people who believe what you believe.

We can rationalize anything and easily quit on ourselves. Leadership is refusing to quit on others.

The mind can be convinced, but the heart must be won.

When I was a kid, I was a bit of a space geek. I loved the space program and all things NASA. I would read books about our solar system; I had pictures of the Space Shuttle on my bedroom wall. And yes, I even went to Space Camp.

It's important to slow down, every now and then, for no other reason than to call someone to say 'Hi.' It doesn't have to be a long conversation. Just calling out of the blue does more to let someone know you still care about them than nearly anything else.

Give someone responsibility and they will do their best. Make them accountable and they will do even better.

When or if we "quote, unquote" do not like our work, it is probably because we do not feel safe where we go to work. So when you say, what can we do?, the irony is that the best thing we can do is, well one option, is to quit.