It's always the organizations that are resource constrained that come up with the good ideas to win.

Give someone responsibility and they will do their best. Make them accountable and they will do even better.

The value we provide most to others is the same value we appreciate most from others.

Communication is not about speaking what we think. Communication is about ensuring others hear what we mean.

Stories are our attempts to share our values & beliefs with the hopes that we may attract those who believe what we believe. This is the basis of forming a trusting relationship. Story telling, therefor, is only worthwhile when it tells what you stand for, not what you do.

The leader's job is to lead and protect. Not have all the answers, not know everything to do, not to micromanage and tell people what to do or how to do it. A leader's job is to lead and protect. That's their job, and it's the people within the organization - their job is to get the work done.

If you help one person in the room, you're an abject failure. You have to change something.