Anyone can sell product by dropping their prices, but it does not breed loyalty.

Listening is not understanding the words of the question asked, listening is understanding why the question was asked in the first place.

Genius is in the idea. Impact, however, comes from action!

It is only from the people I've had the good fortune to meet that I am learning the lessons to guide me. Baz Luhrmann, director of 'Moulin Rouge,' for example, has a childlike curiosity about the world. He doesn't pretend to know all the answers - quite the opposite, in fact. He asks loads of questions of everyone.

A parent does not do everything for their kid. A parent that does everything for their kid produces a kid with no self-confidence. If our parents fixed everything for us and did not allow us to do anything on our own, or intervened every single time, we would all grow up to be completely dependent. The reason we grow up to be healthy adults is because our parents played this game of giving us responsibility, disciplining us when necessary, letting us try, letting us fail.

Value is a perception not a calculation. Value is something people feel, not something we tell them they get

Like a good parent can't also be his child's best friend, a leader with authority requires some separation from subordinates.