Good listeners have a huge advantage. For one, when they engage in conversation, they make people 'feel' heard. They 'feel' that someone really understands their wants, needs and desires. And for good reason; a good listener does care to understand.

When a player has a slump, we do not trade them, we coach them. It is the same with our employees.

The Democrats' response throughout the healthcare debate? Give the people more statistics.

It's ok if others share our ideas as long as they build upon them. It's called progress.

You'll never see the president carry his own luggage, and why? Because even though we know he has luggage, it would reduce his stature if he was too much like us. We need to think of our leaders as being above us, even though they must still relate to us.

The true value of a leader is not measured by the work they do. A leader's true value is measured by the work they inspire others to do.

The responsibility of leadership is not taken, it is given. Only when others choose to follow us can we truly lead.