Happy employees ensure happy customers. And happy customers ensure happy shareholders—in that order.
There is a difference between giving directions and giving direction.
Sometimes we give too much too soon. Sometimes we hold back for too long. This is our beautiful dance. Our imperfect dance. This is the dance that makes us human.
To be authentic is to be at peace with your imperfections.
Leadership is about empowering others to achieve things they did not think possible.
Mergers are like marriages. They are the bringing together of two individuals. If you wouldn't marry someone for the 'operational efficiencies' they offer in the running of a household, then why would you combine two companies with unique cultures and identities for that reason?