People will do as they are told by someone who outranks them, but they will only follow someone they believe in.

Our goals should serve as markers, measurements of the progress we make in pursuit of something greater than ourselves.

We should invest in people not ideas. A good idea is often destroyed by bad people and good people can always make a bad idea better.

Bad leaders believe that they have to project control at all times.

A good leader shares information, even if they don't know the whole story. Without any information, people create their own, which causes fear and paranoia.

Organizations should say and do the things they ACTUALLY believe.

It's important to slow down, every now and then, for no other reason than to call someone to say 'Hi.' It doesn't have to be a long conversation. Just calling out of the blue does more to let someone know you still care about them than nearly anything else.