People will do as they are told by someone who outranks them, but they will only follow someone they believe in.

My job is to preach and preach and preach.

For values or guiding principles to be truly effective they have to be verbs. It's not "integrity," it's "always do the right thing." It's not "innovation," it's "look at the problem from a different angle." Articulating our values as verbs gives us a clear idea - we have a clear idea of how to act in any situation.

Leadership is about pointing in the direction, articulating a vision of the world that does not yet exist. Then asking help from others to insure that vision happens.

A boss wants to pay for results, an employee wants recognition for effort. If a boss recognizes effort, they will get even better results.

There are two kinds of experts: academic experts and practical experts. One is not better than the other, but they are very different, and each offers very different value.

A boss who micromanages is like a coach who wants to get in the game. Leaders guide and support and then sit back to cheer from the sidelines.