There are two kinds of experts: academic experts and practical experts. One is not better than the other, but they are very different, and each offers very different value.

People who go to work to be a part of the cause don't go home. They are home. Now - who wants to quit?

When someone asks for your time, and you put your phone away to talk to them... that's leadership.

Curiosity is essential for progress. Only when we look to worlds beyond our own can we really know if there's room for improvement.

It is better to disappoint people with the truth than to appease them with a lie.

If you're going to undertake any project, like a book, you have to show up to give.

Quality effective leaders have the confidence to trust others to try, succeed, and sometimes to fail. We very often confuse personality with leadership. In other words, leadership is not about being a nice person or not a nice person.