If a movement is to have an impact it must belong to those who join it, not those who lead it.

The people who say,"What guarantee do I have?" I walk away. I'll get you later.

TiVo and other digital recording devices have confounded advertisers. The ad industry sees the technology as a threat to their product.

The ad industry thinks their clients are their customers. They think the companies who pay for the production are the ones they are supposed to serve. So the ads they produce make their clients happy... but infuriate the rest of us.

There are two types of claims: those based on hard numbers and those based on slippery numbers.

I need an army. I need people out there who are either preaching with me to different audiences that I can't get to or who are implementing the work and helping people actually learn their why or practice their why or implement their why because I don't do that.

Trust is built on telling the truth, not telling people what they want to hear.