If a movement is to have an impact it must belong to those who join it, not those who lead it.

Good listeners have a huge advantage. For one, when they engage in conversation, they make people 'feel' heard. They 'feel' that someone really understands their wants, needs and desires. And for good reason; a good listener does care to understand.

If you go to the gym and you come home and look into the mirror, you'll see nothing. If you go the next day and you come home, you will see nothing. In fact sometimes you're in pain.

People don't buy what you do; they buy what you stand for.

Following takes why. Transactions take what. It has to be real. It has to be the same for writing a book.

Humility, I have learned, must never be confused with meekness. Humility is being open to the ideas of others.

Vision is a destination - a fixed point to which we focus all effort. Strategy is a route - an adaptable path to get us where we want to go.