Only you can take responsibility for your happiness..but you can't do it alone. It's the great paradox of being human.

The next time someone starts listing all the reasons an idea won't work or can't happen, ask them to give 3 reasons it can.

Starbucks was founded around the experience and the environment of their stores. Starbucks was about a space with comfortable chairs, lots of power outlets, tables and desks at which we could work and the option to spend as much time in their stores as we wanted without any pressure to buy. The coffee was incidental.

Of course there are people out there who are helping others find their why. Some are doing a really great job and some are doing a not so great job. I love the fact there are people out there, and consultants out there doing that.

Start with why. And work really hard to make sure you're consistent.

The worst leaders are the once that think they have to know as much or more than the people who work with them. The best leaders are the once who know that their employees know hell of a lot more than what they know and willing to admit it whilst expressing the value of their employees.

Progress and innovation happen when you set unrealistic goals.