Great leaders don't need to act tough. Their confidence and humility serve to underscore their toughness.

You have to have a patience for exercise.

Trust is maintained when values and beliefs are actively managed. If companies do not actively work to keep clarity, discipline and consistency in balance, then trust starts to break down.

My sister made certain choices about the life she wanted. Those choices include a steady job, a husband and children. But balance and stability come at a cost. It is harder for her to be spontaneous. It is harder to just up and leave.

I don't consider myself an expert in the why.

Disney is beloved again. They can now attract the talent again and they can hold onto the talent again. People trust them again. It's all return since they went back to the why.

Following takes why. Transactions take what. It has to be real. It has to be the same for writing a book.