I don't consider myself an expert in the why. I don't consider myself an expert in leadership. I consider myself a student of leadership and I consider myself a student of the why. I'm constantly learning and I'm constantly looking for opportunities where it it will fail.

Corporate culture matters. How management chooses to treat its people impacts everything - for better or for worse.

What I thought I developed all of those years ago was a pattern to understand communication.

What I'm doing is obeying the law of diffusion of innovations.

I look for the hotels that have figured out the comfortable balance - a modern room that is well designed, and really clean sheets.

In the 1980s America reacted to the Soviet Union's invasion of Afghanistan. We supported a war that left a nation torn to pieces. And as the last Soviet tank left the country, so did we.

Our survival depends on our ability to form trusting relationships.