I don't care about preaching to the converted.

Remember to connect with people now and then. In fact, pick up the phone, right now, and call a friend for no other reason than to say hi.

Quality effective leaders have the confidence to trust others to try, succeed, and sometimes to fail.

You'll never see the president carry his own luggage, and why? Because even though we know he has luggage, it would reduce his stature if he was too much like us. We need to think of our leaders as being above us, even though they must still relate to us.

Authorities act with themselves in mind. Leaders act with others in mind. Authorities take. Leaders give. Authorities die. Leaders live on.

We must all try to empathize before we criticize. Ask someone what's wrong before telling them they are wrong.

Follow those who follow something bigger than themselves - an idea, a belief, a vision, a cause. Run away from those who say we need to follow them.