No matter when or where, always bring your 'A' game, because you never know when it will open doors for you.

The mind can be convinced, but the heart must be won.

Organizations should say and do the things they ACTUALLY believe.

The single best machine to measure trust is a human being. We haven't figured out a metric that works better than our own sort of, like, 'There's something fishy about you.'

There is no decision that we can make that doesn't come with some sort of balance or sacrifice.

Customers will never love a company until its employees love it first.

Leadership is not about the next election, it's about the next generation.