It's better to do it than to talk about how perfect it could be.

If you don't understand people, you don't understand business.

Leadership is about making people feel safe. When someone feels heard, they feel safe.

When we can communicate from the inside out, we're talking directly to the part of the brain that controls behavior, and then we allow people to rationalize it with the tangible things we say and do. This is where gut decisions come from.

We must be clear about where we’re going if we want anyone to help us get there.

Champions are not the ones who always win races - champions are the ones who get out there and try. And try harder the next time. And even harder the next time. 'Champion' is a state of mind. They are devoted. They compete to best themselves as much if not more than they compete to best others. Champions are not just athletes.

The primary ingredient for progress is optimism. The unwavering belief that something can be better drives the human race forward.