We must be clear about where we’re going if we want anyone to help us get there.

Wal-Mart's size and scale is so vast they literally have the ability to change the face of the entire country. If Wal-Mart were to make a decision tomorrow to refuse to sell a single product made with partially hydrogenated oils, for example, we'd probably see rates from heart disease decline a few years later. That's how powerful Wal-Mart is.

Those in pursuit of Why are inspired to do what is right. Those in pursuit of What are driven to do what is easy.

Leaders don't look for recognition from others, leaders look for others to recognize.

If everything goes right, we get a good experience. If everything goes wrong, we get a good story.

Make it about them, not about you.

It is not the genius at the top giving directions that makes people great. It is great people that make the guy at the top look like a genius.