If someone's performance is down we do not say, 'Hey pick up your things here.' We do not yell and scream at them, we say, 'Are you okay?' The idea of putting our financials goal aside for one minute to express empathy for the human being for that work and saying, 'Are you okay?' That is part of the sacrifice.

Leaders may inspire, but only when the people decide to act does the leader's vision become a movement.

Trust emerges when we have a sense that another person or organization is driven by things other than their own self-gain.

What you do simply proves what you believe.

Leadership is not a license to do less. Leadership is a responsibility to do more

If you don't understand people, you don't understand business.

All these companies that grew to any sizable proportions were all founded with a belief or a cause bigger than their products or services. It was their products or services that helped them bring that cause to life.