If you hire people just because they can do a job, they'll work for your money, but if they believe what you believe, they'll work for you with blood and sweat and tears.

The ones who show up to take, they show up and say, "Hi. My name is Steve. I'm an expert in this and I've studied this and I've worked with these clients." On every single power point presentation, it has their email, their Twitter handle and their Facebook account, so you can follow them. At the end, they tell you, "Please follow me." When you ask them a question, they say, "Well, I could tell you the answer, but you should really just read my book."

Leadership is a way of thinking, a way of acting and, most importantly, a way of communicating.

It's better to go slowly in the right direction than go speeding off in the wrong direction.

There is no decision that we can make that doesn't come with some sort of balance or sacrifice.

The single best machine to measure trust is a human being. We haven't figured out a metric that works better than our own sort of, like, 'There's something fishy about you.'

Great leaders don't blame the tools they are given. Great leaders work to sharpen them.