Listening is not understanding the words of the question asked, listening is understanding why the question was asked in the first place.

Most organizations only focus on WHAT they do and HOW they do it - tactics and strategies - and they aren't even aware that this thing called the WHY exists. Focusing on only two pieces of a three piece puzzle leaves an organization, or a career, inherently out of balance. Being out of balance, only operating on two of the three pieces, shows up in different ways - increased stress, loss of passion, obsession with what your competition is doing, being forced to play the price game, trouble differentiating. These are all signs that the WHY is missing.

There are two kinds of experts: academic experts and practical experts. One is not better than the other, but they are very different, and each offers very different value.

Trust is built on telling the truth, not telling people what they want to hear.

Leadership is not about the next election, it's about the next generation.

Progress is more important than perfection.

Selfish is easy. It's sharing that takes courage.