Listening is not understanding the words of the question asked, listening is understanding why the question was asked in the first place.

It's better to go slowly in the right direction than go speeding off in the wrong direction.

Very few people or companies can clearly articulate WHY they do WHAT they do. By WHY I mean your purpose, cause or belief - WHY does your company exist? WHY do you get out of bed every morning? And WHY should anyone care?

Self confidence is the ability to exercise restraint in the face of disrespect and still show respect in response.

Mergers are like marriages. They are the bringing together of two individuals. If you wouldn't marry someone for the 'operational efficiencies' they offer in the running of a household, then why would you combine two companies with unique cultures and identities for that reason?

I was never a writer.

Always plan for the fact that no plan ever goes according to plan.