Our character is basically a composite of our habits. Because they are consistent, often unconcious patterns, they constantly, daily, express our character.

People and their managers are working so hard to be sure things are done right, that they have hardly have time to decide if they are doing the right things.

A moment of choice is a moment of truth. It's the testing point of our character and competence.

Find your voice, and inspire others to find theirs. Don't ignore that longing to make a difference.

Most people think of leadership as a position and therefore don't see themselves as leaders.

When the trust is high, you get the trust dividend. Investors invest in brands people trust. Consumers buy more from companies they trust, they spend more with companies they trust, they recommend companies they trust, and they give companies they trust the benefit of the doubt when things go wrong.

If you're proactive, you don't have to wait for circumstances or other people to create perspective expanding experiences. You can consciously create your own.