I think that [respect for people] is of profound importance because it means you are caring and you trust them to do the right thing.

Win-win is a belief in the Third Alternative. It's not your way or my way; it's a better way, a higher way.

If you focus on principles, you empower everyone who understands those principles to act without constant monitoring, evaluating, correcting, or controlling.

Attending church does not necessarily mean living the principles taught in those meeting. You can be active in a church but inactive in its gospel.

An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success.

The ability to manage well doesn't make much difference if you're not even in the right jungle.

To maintain the P/PC Balance, the balance between the golden egg (production) and the health and welfare of the goose (production capability) is often a difficult judgment call. But I suggest it is the very essence of effectiveness.