We must seek to understand the intent of communication without prejudging or rejecting the content... Communication, after all, is not so much a matter of intellect as it is of trust and acceptance of others, of their ideas and feelings, acceptance of the fact that they're different, and that from their point of view, they are right.

To set and work toward any goal is an act of courage.

You have two ears and one mouth. Use them accordingly.

To judge individuals before understanding them is a form of human rejection and feeds upon itself.

Life is not accumulation, it is about contribution.

Empathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming thoughts, feelings, motives and interpretation, you're dealing with the reality inside another person's head and heart. You're listening to understand. You're focused on receiving the deep communication of another human soul.

Leadership is communicating people's worth and potential so clearly that they come to see it themselves.