To begin with the end in mind means to start with a clear understanding of your destination. It means to know where you're going so that you better understand where you are now and so that the steps you take are always in the right direction.

Common sense is not always common practice.

If the ladder is not leaning against the right wall, every step we take just gets us to the wrong place faster.

We are product of neither nature nor nurture; we are a product of choice, because there is always a space between stimulus and response. As we wisely exercise our power to choose based on principles, the space will become larger.

Trust is the one thing that affects everything else you're doing. It's a performance multiplier which takes your trajectory upwards, for every activity you engage in, from strategy to execution.

Effective communication is built on the cement of trust. And trust is based on trustworthiness, not politics.

Only after we can learn to forgive ourselves can we accept others as they are because we don't feel threatened by anything about them which is better than us.