We are product of neither nature nor nurture; we are a product of choice, because there is always a space between stimulus and response. As we wisely exercise our power to choose based on principles, the space will become larger.

We can never really change someone; people must change themselves.

When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.

Belief is another word for paradigm. It's a synonymous. Your belief of the way things are. Values are the way things should be, it's a paradigm of the way things should be. Beliefs are the paradigms of the way things are.

People and organizations don't grow much without delegation and completed staff work because they are confined to the capacities of the boss and reflect both personal strengths and weaknesses

The key to motivation is motive.

Perhaps a sense of possessing needs to come to come before a sense of genuine sharing.