Perhaps the greatest role of parenting, more than directing and telling children what to do, [is] helping [children] connect with their own gifts, particularly conscience.

One of the best ways to educate our hearts is to look at our interaction with other people, because our relationships with others are fundamentally a reflection of our relationship with ourselves.

Before a performance, a sales presentation, a difficult confrontation, or the daily challenge of meeting a goal, see it clearly, vividly, relentlessly, over and over again. Create an internal "comfort zone". Then, when you get into the situation, it isn't foreign. It doesn't scare you.

I think that [respect for people] is of profound importance because it means you are caring and you trust them to do the right thing.

Fundamentally, we are a product of choice, not nature (genes) or nurture (upbringing, environment).

Most people define greatness through wealth and popularity and position in the corner office. But what I call everyday greatness comes from character and contribution.

Without involvement, there is no commitment. Mark it down, asterisk it, circle it, underline it. No involvement, no commitment.