But until a person can say deeply and honestly, "I am what I am today because of the choices I made yesterday," that person cannot say, "I choose otherwise.

If you carefully consider what you want to be said of you in the funeral experience, you will find your definition of success.

Fundamentally, we are a product of choice, not nature (genes) or nurture (upbringing, environment).

Make small commitments and keep them. Be a light, not a judge. Be a model, not a critic. Be a part of the solution, not the problem.

Trust is the highest form of human motivation.

Don't argue for other people's weaknesses. Don't argue for your own. When you make a mistake, admit it, correct it, and learn from it / immediately.

If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood. This principle is the key to effective interpersonal communication.