Empathy takes time, and efficiency is for things, not people.

Want to improve your relationships? See love as a verb rather than as a feeling?

Unless people feel that they are accepted and that they have a right to express their feelings without fear of embarrassment or ridicule, all they will do is react and rebel and struggle for their identity.

"You can buy a person's hand, but you can't buy their heart. His heart is where his enthusiasm, his loyalty is. You can buy his back, but you can't buy his brain. That's where his creativity is, his ingenuity, his his resourcefulness."

Love is a verb. Love is something you do: the sacrifices you make, the giving of self. If you want to study love, study those who sacrifice for others. Love - the feeling - is a fruit of love the verb.

Distinguish between the person and the behavior or performance.

To listen with empathy is the most important human skill.