When we listen with the intent to understand others, rather than with the intent to reply, we begin true communication and relationship building. Opportunities to then speak openly and to be understood come much more naturally and easily.
Stephen CoveyAll the well-meaning advice in the world won't amount to a hill of beans if we're not even addressing the real problem.
Stephen CoveyTo judge individuals before understanding them is a form of human rejection and feeds upon itself.
Stephen CoveyHumility is the mother of all virtues: the humble in spirit progress and are blessed because they willingly submit to higher powers and try to live in harmony with natural laws and universal principles. Courage is the father of all virtues; we need great courage to lead our lives by correct principles and to have integrity in the moment of choice.
Stephen Covey