Empathy takes time, and efficiency is for things, not people.

If we want to make a change in our lives, we should first focus on our personal attitudes and behaviors.

The ability to establish, grow, extend, and restore trust is the key professional and personal competency of our time.

Make small commitments and keep them. Be a light, not a judge. Be a model, not a critic. Be a part of the solution, not the problem.

Almost all of the world-class athletes and other peak performers are visualizers. They see it; they feel it; they experience it before hey actually do it. They begin with the end in mind.

Taking initiative is a form of self-empowerment.

Trust is the glue that holds everything together.