Creative people tend to pass the responsibility for getting down to brass tacks to others.

People don’t want to buy a quarter-inch drill. They want to buy a quarter-inch hole!

Organizations, by their very nature are designed to promote order and routine. They are inhospitable environments for innovation.

One should not focus on the differences between people but look for commonality and similarity.

The fact that a consistendy highly creative person is generally irresponsible in the sense that we have used this term is in part predictable from what is known about the freewheeling fantasies of very young children.

All organizations are hierarchical. At each level people serve under those above them. An organization is therefore a structured institution. If it is not structured, it is a mob. Mobs do not get things done, they destroy things.

Creativity is thinking up new things. Innovation is doing new things.