You can only do so many things great, and you should cast aside everything else.

I love museums. But I don't want to live in one.

I'm not targeting government. I'm not saying hey, I'm closing it because I don't want to give you any data. I'm saying that to protect out customers, we have to encrypt. And a side affect of that is, I don't have the data.

Those who try to achieve success without hard work ultimately deceive themselves-or worse-deceive others.

If I'm expected to keep your messages, and everybody else's, then there should be a law that says, you need to keep all of these.

I think anything can be forced to converge. The problem is that products are about tradeoffs, and you begin to make tradeoffs to the point where what you have left at the end of the day doesn't please anyone. You can converge a toaster and a refrigerator, but those things are probably not going to be pleasing to the user.

In the long arc of time, you are only relevant if customers love you.