People will choose unhappiness over uncertainty.

If someone's criticism is completely unfounded on data, then I don't want to hear it. It doesn't hold up to scrutiny.

I gauge success in years, not weeks. The weekend box-office approach to book launches is short sighted and encourages crappy books.

If everyone is defining a problem or solving it one way and the results are subpar, this is the time to ask, What if I did the opposite? Don't follow a model that doesn't work. If the recipe sucks, it doesn't matter how good a cook you are.

It's not enough to have the right answers. You have to have the right questions.

Be bold and don't worry about what people think. They don't do it that often anyway.

People who avoid all criticism fail. It's destructive criticism we need to avoid, not criticism in all forms.