First law of Bad Management: If something isn't working, do more of it.

The pathology of setting a deadline to the earliest articulable date essentially guarantees that the schedule will be missed.

Computer system analysis is like child-rearing; you can do grievous damage, but you cannot ensure success.

The fundamental response to change is not logical, but emotional.

Some of the most flowery praise you hear on the subject of teams is only hypocrisy. Managers learn to talk a good game about teams even when they're secretly threatened by the whole concept.

What we are looking for is managers who are awake enough to alter the world as they find it, to make it harmonize with what they and their people are trying to accomplish.

Quality is free, but only to those who are willing to pay heavily for it.