Get the right people. Then no matter what all else you might do wrong after that, the people will save you. That's what management is all about.

If nothing is declared unchangeable, then the organization will resist all change.

The more you focus on control, the more likely you're working on a project that's striving to deliver something of relatively minor value.

What we are looking for is managers who are awake enough to alter the world as they find it, to make it harmonize with what they and their people are trying to accomplish.

Some of the most flowery praise you hear on the subject of teams is only hypocrisy. Managers learn to talk a good game about teams even when they're secretly threatened by the whole concept.

The fundamental response to change is not logical, but emotional.

Training is practice doing a new task much more slowly than an expert would do it.