Get the right people. Then no matter what all else you might do wrong after that, the people will save you. That's what management is all about.

What we are looking for is managers who are awake enough to alter the world as they find it, to make it harmonize with what they and their people are trying to accomplish.

Computer system analysis is like child-rearing; you can do grievous damage, but you cannot ensure success.

The purpose of a team is not goal attainment but goal alignment.

First law of Bad Management: If something isn't working, do more of it.

Quality is free, but only to those who are willing to pay heavily for it.

Organizational busy work tends to expand to fill the working day.