Listen while you can, so that you can lead when you must.

The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.

One percent improvement in 1,000 things is better than 1,000% improvement in one thing.

Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.

Obviously, despite hard work and heroic efforts, many dreams don't come true. But if we don't dare to dream and then throw muscle, heart, and soul into making the dream come true, then WoW Projects-and all of the emotional, intellectual, spiritual, and financial riches that they bring will surely NOT be our lot in life!

All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.

The manager, in today's world, doesn't get paid to be a steward of resources, a favored term not so many years ago. He or she gets paid for one and only one thing: to make things better (incrementally and dramatically), to change things, to act - today.