Listen while you can, so that you can lead when you must.

TRUST, not technology, is the issue of the decade.

Leaders do stuff that matters.

Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.

If silly things were not done, intelligent things would never happen.

Champions are pioneers, and pioneers get shot at. The companies that get the most from champions, therefore, are those that have rich support network so their pioneers will flourish. This point is so important it's hard to overstress. No support systems, no champions. No champions, no innovations.

The market may never coalesce around one basic design, or even around two or three dominant devices.