Listen while you can, so that you can lead when you must.

Unless you walk out into the unknown, the odds of making a profound difference in your life are pretty low.

I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.

Digital content and electronic networks have changed the basic environmental conditionsin which documents are created, distributed, and used.

Hire attitude train skills.

My real bottom-line hypothesis is that nobody has a sweet clue what they’re doing. Therefore you better be trying stuff at an insanely rapid pace. You want to be screwing around with nearly everything. Relentless experimentation was probably important in the 1970s-now it’s do or die.

The company's most urgent task is to learn to welcome, beg for, demand - innovation from everyone.