Forget all the conventional 'rules' but one. There is one golden rule: Stick to topics you deeply care about and don't keep your passion buttoned inside your vest. An audience's biggest turn-on is the speaker's obvious enthusiasm. If you are lukewarm about the issue, forget it!

The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.

Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.

Only those who constantly retool themselves stand a chance of staying employed in the years ahead.

The selfish leader will attempt to lead others for their own gain and for the detriment of others.

The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.

Portability of lots of information should not be underestimated.