Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
Tom PetersIf, as I anticipate, a wide array of personal, portable information/communication devices becomes increasingly important and widespread for information-intensive users, it will be a major challenge for libraries to adapt their content and services to such a diverse technological environment.
Tom PetersInnovation comes only from readily and seamlessly sharing information rather than hoarding it.
Tom PetersFor the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.
Tom PetersNow it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
Tom PetersI found myself declaiming, full flower, for an hour on the "utmost importance and urgency" of Blogging, telling him in no uncertain terms that, especially in a high-end niche business, Blogging is "the premier way" to have "intimate conversations" with his Clients. Funny thing, I believe it!
Tom Peters