Companies have got to learn to eat change for breakfast.

Many flagship state universities have wonderful digital libraries that are accessed by people around the world. In future, if not current, budget crises, trustees, board members, and administrators may wonder why these state institutions - with an articulated primary clientele of students, faculty, and staff members and a secondary clientele of all citizens of the state - should be spending resources on a digital library that is used by many people beyond the primary and secondary service populations.

As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.

We cannot innovate without opening the door to havoc.

If the other guy is getting better, then you'd better be getting better faster than the other guy is getting better... or you're getting worse.

An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait.

If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.