Formula for success: Underpromise and overachieve.

If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.

The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.

I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.

Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.

I don't read many business books. I read good fiction. Business is about people, so my favorite business books are anything by Dickens.

The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.