I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.

It may be primarily property taxes in the case of a public library, or state taxes and tuition in the case of an academic library at a public university, but the funding sources of most libraries continue to have a strong geographic component.

All business success rests on something labeled a sale, which at least momentarily weds company and customer.

If timing ain't everything, it's damn close

We are no doubt in the Great Age of the Brand.

If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.

I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in the new economy. And I know we'd better figure out the answer to my question-quick.