Develop a respect and reverence for the principle of variation: the idea that the message ain't in the mean, the mode or the median - it's in the differences that occur throughout a population.
Tom PetersWe all know of the dangers and inequities of the traditional digital divide: People who have good access tocomputer networks have a distinct advantage - in terms of both life opportunities and quality of life, I wouldargue - over the vast majority of the world's population that does not yet have good access to computernetworks. The "other" digital divide points to an increasingly unstable situation that has developed inlibrarianship as digital libraries have evolved and matured.
Tom PetersTo meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
Tom PetersThe market may never coalesce around one basic design, or even around two or three dominant devices.
Tom Peters