Hire disrespectful people.
Are you placing enough interesting, freakish, long shot, weirdo bets?
Leaders don't create followers, they create more leaders.
An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.
The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
'In Search of Excellence' - even the title - is a reminder that business isn't dry, dreary, boring, or by the numbers. Life at work can be cool - and work that's cool isn't confined to Tiger Woods, Yo-Yo Ma, or Tom Hanks. It's available to all of us and any of us.