There are few things that will take you further in life, than your ability to make a good presentation.

The world has not just "turned upside down". It is turning in every which way at an accelerating pace.

We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.

Hire disrespectful people.

When you choose a managerial path, you are choosing to devote your life to people. Period.

Excellence comes from human beings doing things of value that customers find memorable.

To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.