A completely free library is as rare as a truly free lunch.

Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.

Only pissed-off people change the world.

Leaders understand the ultimate power of relationships.

One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.

The world has not just "turned upside down". It is turning in every which way at an accelerating pace.

An ability to embrace new ideas, routinely challenge old ones, and live with paradox will be the effective leader's premier trait.