A completely free library is as rare as a truly free lunch.

The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.

All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.

Make an extensive table of project 'deliverables'. Label one column 'as requested'. Create another column labeled 'could be'. Make each 'could be' wild and woolly!

Screw-ups are the mark of excellence.

Management is about arranging and telling. Leadership is about nurturing and enhancing.

The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.